CONTACT 

For more information or to arrange a demo please call us on 01223 902210 or leave a message here and we'll get back to you as soon as possible. 

 

Denny End Rd
Cambridge, CB25 9PB
United Kingdom

01223 902210

Professional Services Analyst Developer

Professional Services Analyst Developer

This is primarily an internal role, however some customer interaction will be required, including customer site visits as required by the business.  This is a development role and relevant Javascript, PHP, SQL skills and experience are required.  A focus on quality and attention to detail is a must.

 

Responsibilities

This role will be formed of four main functions:


1.    Professional Services Development
      The development aspect of this role will include, but not be limited to, the following types of tasks:

  • Ad hoc reporting
  • Addition of new reports to customer UI
  • Feature customisation for customers
  • New feature development


2.    New Customer Deployment
       The deployment aspect of this role will include, but not be limited to, the following types of tasks:

  • New customer instance creation
  • Environment configuration
  • Job flow documentation


3.    Testing

  • As appropriate and as required, testing of the fixes, features, and new deployments delivered by the Professional Services Team


4.    Qton 2nd line support

  • Investigate & fix customer issues escalated from Qton Front Line Support
  • It is expected that the support aspect of this role will not require direct interaction with customers (this should be via front line support), however it may be required from time to time as appropriate.

 

 Please send applications including a CV to admin@qton.com